Logging in
Your company has its own Omnir address, such as yourcompany.omnir.com. Your administrator sends it to you with your username.
- 1Open your workspace address in a web browser.
- 2Enter your Username and Password.
- 3Click Log In.
- 4If two-factor authentication is turned on for you, enter the 6-digit code from your authenticator app.
- 5You land on the Dashboard, your home base.
Setting up your profile
Take two minutes to set up your profile, so colleagues can recognise you and records are assigned to you correctly.
- 1Click the person icon in the top-right corner.
- 2Choose My Preferences.
- 3Click Edit, then fill in your name, email address and phone number.
- 4Add a profile photo if you like — it helps your team recognise you.
- 5Click Save.
Your time zone, date format and time format are under Calendar Settings, in the panel on the left of My Preferences. The buttons at the top of My Preferences let you set up Two-Factor Authentication and create API keys if you connect other tools.
Changing your password
- 1Open My Preferences from the person icon in the top-right corner.
- 2Click More, then Change Password.
- 3Enter your Old Password, then the new one in New Password and Confirm Password.
- 4Click Save.
Understanding your role
Your administrator gives you a role. It decides which modules you can open and which records you can see and change. Typical roles look like this:
| Role | Typical access |
|---|---|
| Administrator | Everything, including Settings. |
| Sales | Leads, Contacts, Organizations, Opportunities, Quotes, Calendar. |
| Support | Tickets, Contacts, Organizations, Documents. |
| Marketing | Campaigns, Leads, Contacts, Reports. |
| Manager | Broader access, including Reports and their team’s records. |
Still stuck? Ask your administrator, or email support@omnir.com. All guides